Welcome to Heart of Success Consulting

Sandra Catalano; Founder, is an experienced Human Resources professional with two decades of leadership across diverse industries.  Sandra's approach blends strategic insight with a genuine passion for people.  From guiding complex employee relations and performance initiatives to supporting workplace wellness and growth, Sandra’s goal is to help businesses and individuals thrive 

Whether we’re guiding culture transformation, coaching leadership teams, or designing HR frameworks, our goal is always the same;  to help your business thrive through the people who make it possible.

 

At Heart of Success Consulting, we’re dedicated to creating HR and coaching experiences that truly show results. From personalized support to practical solutions, we ensure every interaction leaves your team feeling understood, empowered, and set up for success.

My Consulting Approach

Clarity over Complexity

I bring structure and clarity to complex people and organizational challenges;  ensuring roles, accountabilities, and priorities are clearly defined to support performance and growth.

People & Business Alignment

I take a balanced approach, ensuring your people strategy supports your business goals, while also creating an environment where individuals feel supported, valued, and set up to succeed.

Practical, Sustainable Solutions

I deliver solutions that work in the real world. Everything I design is actionable, scalable, and built to be sustained by leaders and teams over time supporting both immediate needs and long-term success.

Services

At Heart of Success Consulting, we make HR simple, practical, and human-centered ~ designed for small businesses.  We offer a range of specialized services tailored to meet your individual needs. Our approach is focused on understanding and responding to what you require, providing effective, practical solutions, and affordable solutions.

Professional Coaching

Professional Coaching

Through guided coaching conversations, we'll explore your goals, challenges, and aspirations to help you gain clarity, build confidence, and create meaningful, lasting change.

What You'll Gain

✔ Greater clarity and focus

✔ Stronger decision-making and leadership confidence

✔ Practical strategies to manage stress and maintain balance

✔ Increased self-awareness and personal growth

Coaching Options

Individual Coaching

Personalized one-on-one coaching tailored to your goals and priorities.

Group Coaching & Facilitation

Interactive sessions designed to strengthen communication, collaboration, and leadership within teams.

Investment

Discovery Call (30 minutes)
Complimentary

Individual Coaching Session (60 minutes)
$95 + HST

Coaching Packages Available

For clients committed to achieving meaningful, lasting results, customized coaching packages are available.

✨ Ready to explore what's possible? Book your complimentary discovery call today.

Essentials HR Support — “Getting the Basics Right”

Essentials HR Support

Best for

Growing businesses that want to build a strong HR foundation, reduce workplace risk, and create consistent people practices that support long-term success.

Whether you're hiring your first employees, growing your team, or looking to strengthen your existing HR practices, we provide practical, customized support that helps you build confidence, remain compliant, and create a positive employee experience.

Services May Include

Recruitment & Hiring

  • Recruitment support
  • Interview guidance and selection tools
  • Offer letters and employment documentation

HR Compliance

  • HR audits to assess compliance and workplace risk
  • Review and update of HR policies
  • Employee handbook development and updates
  • Employment standards and workplace best practice guidance

Onboarding & Employee Experience

  • Customized onboarding checklists
  • New hire templates and documentation
  • HR forms, templates, and practical tools

Performance & Employee Development

  • Performance review templates
  • Manager coaching and support
  • Employee development planning
  • Employee engagement strategies

The Outcome

Your organization will gain:

✔ A strong HR foundation that supports future growth

✔ Up-to-date policies, documentation, and HR practices that help reduce organizational risk

✔ Consistent hiring, onboarding, and performance management processes

✔ Stronger leaders equipped to support and develop their teams

✔ A more engaged, accountable, and confident workforce

Investment

Every organization has unique HR needs.

Project fees vary depending on the scope of work, organizational size, and level of support required.

We begin every engagement with a complimentary discovery consultation to understand your goals and provide a customized proposal tailored to your business.

Strategic Partner Plan — “Your Fractional HR Partner”

Strategic HR Partnership

Best for: Businesses that are growing, evolving, or preparing for significant change and are looking for a trusted HR advisor to help build a strong foundation for the future.

As your strategic HR partner, we work alongside your leadership team to align your people strategy with your business goals. Whether you're expanding, restructuring, strengthening leadership, or navigating organizational change, we provide practical, customized solutions that support sustainable growth.

Services May Include

Organizational Design & Workforce Planning

  • Organizational redesign and restructuring
  • HR strategy development and roadmap creation
  • Workforce planning and capability development
  • Organizational assessments and gap analyses

Leadership & Change Management

  • Change readiness assessments and impact analyses
  • Change strategy and communication planning
  • Stakeholder and leadership alignment sessions
  • Employee engagement and feedback throughout change
  • Post-change reflection and lessons-learned facilitation

Leadership & HR Development

  • Coaching and mentoring for HR Coordinators, HR Administrators, Office Managers, and internal HR contacts
  • Practical guidance on HR best practices
  • Leadership development and coaching for people leaders
  • Building internal HR capability and confidence

Workplace Investigations

  • Workplace harassment investigations
  • Workplace violence investigations
  • Employee relations concerns
  • Code of Conduct investigations
  • Respectful workplace and discrimination matters
  • Policy breach investigations
  • Leadership and workplace conflict concerns

Every workplace investigation is conducted with neutrality, professionalism, discretion, and a commitment to creating psychologically safe and respectful workplace environments. Organizations receive a thorough, impartial process that supports informed decision-making while helping mitigate organizational risk.

The Outcome

Your organization will gain:

✔ A clear people strategy aligned with your business objectives

✔ Stronger leadership capability and organizational alignment

✔ Practical HR systems that support sustainable growth

✔ Increased confidence navigating organizational change

✔ A healthier, more engaged workplace culture

Investment

Every organization has unique goals, priorities, and challenges. As a result, each engagement is customized to meet your specific needs.

Project fees vary depending on the scope of work, organizational complexity, and level of support required.

 

On-Call HR Support

On-Call HR Support

Best for

Small businesses that need reliable HR guidance without the cost of a full-time HR professional.

Running a business means people questions and workplace challenges can arise at any time. With On-Call HR Support, you'll have a trusted HR advisor available to provide practical, timely guidance whenever you need it—helping you make confident, compliant decisions before small issues become larger problems.

Whether you're managing employee concerns, supporting your leaders, addressing performance issues, or simply looking for a second opinion, you'll have experienced HR expertise just a phone call or email away.

Support May Include

  • Employee relations guidance
  • Performance management advice
  • Manager and supervisor coaching
  • Workplace policy interpretation
  • HR best practice recommendations
  • Recruitment and hiring guidance
  • Documentation support
  • Day-to-day HR questions
  • Coaching through difficult workplace conversations

The Outcome

✔ Trusted HR advice when you need it most

✔ Faster, more confident decision-making

✔ Reduced workplace risk and greater compliance

✔ Practical support for managers and business owners

✔ Peace of mind knowing you have an experienced HR partner by your side

Investment

Monthly support plans are customized based on your organization's size and level of support required.

Let's discuss your needs and build a plan that's right for your business.